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Notice from Server

Posted: Wed Sep 12, 2018 9:23 pm
by Whiskerfish
Hopefully this does not happen while I am in the woods!! Servint has been very good for us. Numerous times they have helped us out when we got stuck on an issue. Hopefully that does not change.
Dear Steven,

Earlier this year we announced the acquisition of ServInt by Leaseweb USA, Inc. As part of our commitment to continuously improve the service you receive, we want to inform you about an upcoming infrastructure upgrade for your solution.

Over the course of the past several months, Leaseweb and ServInt teamed up to significantly improve its infrastructure. In order to ensure reliability, stability, and security, we are now ready for you – as our highly valued customer – to start making use of this new infrastructure.

Between September 12th and December 1st, we plan to move your service to the new infrastructure.

With the upgrade, your service will run on a state-of-the-art infrastructure with 10x more network capacity and redundancy in both of the network elements. The upgraded redundancy has also been applied to the power infrastructure. These upgrades ensure that you will be able to continue to rely on our infrastructure for years to come. We are proud to be able to offer you this FREE upgrade.

The next message you will receive will contain more details on the timing and migration steps regarding each of your servers.

Re: Notice from Server

Posted: Sat Oct 20, 2018 2:27 pm
by Whiskerfish
Within the next 24 - 48 hours we plan to move your service to the new infrastructure. Here's a description of the particular service(s) this affects.

vps2.ngwclub.com

This upgrade does not have an effect on the IP addresses you currently use. The IP migration will take place after all metrics indicate a successful transfer.

There will be some downtime during this transfer process. Actual downtimes will differ based on the amount of data needed to transfer. We are focused on making the process as seamless as possible.

SNIP

If you have any questions or need assistance, please go to https://portal.servint.net and proceed with the usual help ticket process.


Re: Notice from Server

Posted: Sun Oct 21, 2018 7:21 pm
by Whiskerfish
All done. From what I see so far it went off without a hitch.